Privacy & Terms

The Urban Stripmall is committed to protecting your personal information and your right to privacy. When you visit our website and use our services, you trust us with your personal information. We take that trust seriously.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively referred to as the "Services").

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We collect information you provide directly to us when you:

• Create an account or make a purchase
• Fill out a form, application, or contact us
• Subscribe to our newsletter or promotions
• Apply for wholesale membership
• Submit a return or support request

This information may include: full name, email address, phone number, billing and shipping address, payment information, and order history.

We also automatically collect certain information when you visit our site, including IP address, browser type, referring URLs, and pages viewed.

We use the information we collect to:

• Process and fulfill your orders and transactions
• Send order confirmations, invoices, and shipping updates
• Respond to your inquiries, comments, and support requests
• Manage your account and wholesale membership
• Send promotional communications (with your consent)
• Improve our website, products, and customer experience
• Detect and prevent fraud and unauthorized activity
• Comply with legal obligations

We will never sell your personal data to third parties for their own marketing purposes.

We implement industry-standard security measures to protect your personal information, including:

• SSL Encryption: All data transmitted between your browser and our site is encrypted using SSL/TLS technology.
• Secure Hosting: Our site is hosted on Hostinger with active firewall and malware protection.
• Payment Security: All payments are processed through PayPal — we never store your payment card information on our servers.
• Access Control: Access to personal data is restricted to authorized personnel only.

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function — shopping cart, login sessions, security.
• Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics).
• Preference Cookies: Remember your language and regional preferences.
• Marketing Cookies: Used to deliver relevant advertisements (only with consent).

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our site.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request a copy of your data in a machine-readable format.
• Right to Object: Object to our processing of your personal data for marketing purposes.
• Right to Opt-Out: California residents may opt out of the sale of personal information under CCPA.

To exercise any of these rights, contact us at admin@urbanstripmall.shop. We will respond within 30 days.

We use trusted third-party service providers to operate our business. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• PayPal: Payment processing. Subject to PayPal's Privacy Policy.
• Hostinger: Web hosting and infrastructure.
• WooCommerce: E-commerce platform and order management.
• GTranslate: Language translation services.
• Google Analytics: Website analytics (anonymized data).
• QUIC.cloud / LiteSpeed: CDN and performance services.

We are not responsible for the privacy practices of third-party sites linked from our website. We encourage you to read their privacy policies.

By accessing and using urbanstripmall.shop, you agree to these terms. If you do not agree, please do not use our site.

• All content on this site is for general information purposes and subject to change without notice.
• We reserve the right to modify, suspend, or discontinue any part of our services at any time.
• The Urban Stripmall shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
• Product images are for illustrative purposes. Actual products may vary slightly from images shown.
• Prices are subject to change without notice. We reserve the right to refuse any order.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

• You must be 18 years or older to make a purchase on this site.
• You agree to provide accurate, current, and complete information during checkout.
• You are responsible for maintaining the confidentiality of your account and password.
• All purchases are subject to product availability. We reserve the right to limit quantities.
• Promotional offers and discounts cannot be combined unless explicitly stated.
• We reserve the right to cancel any order suspected of fraud or abuse.
• Resale of our products without written permission is prohibited.
• These terms are governed by the laws of the State of Michigan, United States.

• Orders may be cancelled within 24 hours of placement by contacting us immediately.
• Once an order has been processed or shipped, it cannot be cancelled.
• Wholesale membership fees are non-refundable once payment is confirmed.
• Digital product purchases are final and non-refundable.
• We reserve the right to cancel any order and issue a full refund at our discretion.

To request a cancellation, contact us immediately at admin@urbanstripmall.shop or via WhatsApp at +1 (313) 338-8662.

If you connect to our site or services using a social media account (Facebook, Instagram, etc.), we may collect certain information from that account as permitted by your social media settings.

• We do not store your social media passwords.
• We only request permissions necessary for the requested functionality.
• You can revoke our access at any time through your social media account settings.

To request deletion of your social media data associated with our services, visit our Data Deletion page for full instructions.

We may update this Privacy & Terms policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this policy, contact us:

• Email: admin@urbanstripmall.shop
• WhatsApp: +1 (313) 338-8662
• Website: urbanstripmall.shop/contact-us/