Certificate of Authenticity
Every product on The Urban Stripmall is backed by our Authenticity Guarantee — no exceptions, no compromises.
Official Documentation
These are not decorations. These are the credentials that define who we are and the standard we are held to.
Issued to The Urban Stripmall by the International Retail Association — March 22, 2020. Awarded for achieving top sales with the best top quality original products in online retail.
The Urban Stripmall is an accredited member of the Better Business Bureau. BBB Accreditation means we meet the BBB's standards for trust, transparency, and honest business practices.
The USM Authenticity Standard
Every product listed on The Urban Stripmall is original, authentic, and quality-verified before it goes live on our platform. We do not allow counterfeit, replica, or misrepresented products of any kind. This is a zero-tolerance policy.
Our luxury eyewear collection consists of designer-quality frames sourced from verified suppliers. Each pair is inspected against our quality standards before being made available to retail and wholesale customers.
Every vendor on The Urban Stripmall is personally reviewed and approved by our team before their products are listed. We no longer operate an open vendor registration — this change was made intentionally to protect our customers and maintain the integrity of our platform.
Any vendor found selling counterfeit, fraudulent, or misrepresented products is permanently removed from our platform with no appeal. This is a standing policy with no exceptions.
BBB Accreditation is not automatic — it requires meeting the BBB's strict standards for trust and ethical business practices. As an accredited business, The Urban Stripmall is committed to:
- Building trust with transparency in all business dealings
- Advertising honestly and accurately at all times
- Telling the truth about products, services, and policies
- Being responsive to customer concerns and complaints
- Honoring all agreements and commitments made to customers
- Safeguarding customer privacy and data
You can verify our accreditation at bbb.org.
In the rare event that a product you receive does not meet our quality and authenticity standard, we take full responsibility. Contact us within 3 days of receiving your order and we will resolve the issue — no runaround, no excuses.
- Email us at admin@urbanstripmall.shop with your order number and a description of the issue
- WhatsApp us directly at +1 (313) 338-8662
- We will review your case and respond within 24–48 hours
- Approved returns receive a full refund or replacement — your choice
Our wholesale members represent The Urban Stripmall brand when they resell our products on eBay, Amazon, and beyond. We take this responsibility seriously. Every wholesale order ships with the same quality guarantee as retail orders.
Wholesale members can reference our Certificate of Authenticity and BBB Accreditation in their listings to build buyer confidence. Our products are authentic — your customers can trust what they receive.
Not yet a wholesale member? Join the USM Wholesale Club and start building your resale business today.
Shop with Confidence.
Every purchase is backed by our Authenticity Guarantee and BBB Accreditation. Your trust is our most valuable asset.
