1. Acceptance & Account Use

By using the site, creating an account, placing an order, or participating in USM Rewards, you agree to these Terms and the policies linked from this page. Customers must provide accurate, current information and are responsible for account security. You must be at least 18 years old to make a purchase.

2. Orders, Availability & Pricing

• Purchases are subject to availability, order validation, and quantity limits.
• Prices, inventory, product details, reward catalog assignments, and promotional offers may change, subject to applicable law.
• Promotions may not be combined unless expressly permitted.
• USM may cancel or refuse an order for legitimate reasons including payment failure, inventory or pricing error, suspected abuse, or security risk.

3. Payments, Memberships & Digital Access

Payments are processed through supported third-party payment providers. USM does not intentionally store full payment-card credentials on its own servers.

• The Vault: $39.99 one-time/lifetime at the current baseline; final sale after access activation except where law requires otherwise.
• TUS Wholesale Club: $99.99 one-time/lifetime at the current baseline; final sale after access activation except where law requires otherwise.
• Refunds, reversals, cancellations, or successful chargebacks may suspend or revoke the corresponding membership/digital entitlement.

4. Physical Orders, Cancellation & Returns

Eligible physical-merchandise orders may be cancelled within 24 hours when processing or shipment has not progressed beyond the point where cancellation is reasonably possible. Once processed or shipped, the Return Policy applies.

5. USM Referral & Rewards

The dedicated Program Rules are incorporated into these Terms.

• USM Points are promotional program value and are not redeemable for cash payout.
• Only Available points are spendable; Pending and Manual Review points are not.
• Qualifying physical merchandise earns $1 = 1 point after discounts; shipping, tax, memberships, and reward items are excluded.
• Referral milestones are 3,000 Vault, 5,000 TUS Wholesale Club, and 10,000 once per unique referred person for the first qualifying merchandise purchase.
• Referral/purchase awards can be subject to holds, duplicate controls, Manual Review, cancellation/refund reversals, or authorized rejection/voiding.
• Current reward tiers are 10,000 / 25,000 / 50,000 / 100,000 points. Catalog assignments and inventory can change.
• Successful redemption creates a tracked $0 reward-fulfillment order and reward items earn no ordinary purchase points.
• Cancelled, failed, or refunded reward fulfillment can restore redeemed points once through the ledger.

6. Referral Integrity & Manual Review

Self-referral and attempts to manufacture duplicate or fabricated qualifying events are not permitted. USM may use referral IDs, account/order identifiers, supported exact identity checks, and limited same-household address/postcode signals to protect the program. A same-household match is a Manual Review signal, not an automatic fraud finding. Authorized administrators may Approve, Reject, or Void reviewed awards with a recorded reason.

7. Point Corrections & Program Changes

USM may correct ledger errors, prevent duplicate credits, void ineligible Pending/Manual Review awards, or post auditable negative adjustments when a qualifying event is reversed. USM may modify program features prospectively, subject to applicable law, and will post current rules.

8. Acceptable Use, Liability & Law

Unauthorized access, security interference, payment abuse, or manipulation of rewards/referrals may result in review, order cancellation, access restriction, or other lawful action. To the maximum extent permitted by law, USM does not guarantee uninterrupted operation or continuous availability of every product, reward, promotion, or feature. These Terms are governed by Michigan law without limiting mandatory rights that apply based on a customer’s location.

9. Related Policies